Woman On Hold Wishing They’d Just Let Her Vibe To Music Instead Of Interrupting With Reassuring Messages

EFFIE BATEMAN | Lifestyle | Contact

YOUR CALL IS IMPORTANT TO US: A woman who’s already at her wits end waiting on the phone line has determined that the worst part of being on hold isn’t the waiting, but the constant interruptions to the hold music.

Calling up Centrelink at 9:30 this morning, Elaine Donahue, 28, tells our reporter that she would have been able to happily work with the sound of smooth jazz in the background, but that the constant reassurances that ‘your call is important to us’ delivered in a robotic voice, was seriously ruining her vibe.

As the minute mark ticked to 60 minutes, Elaine estimates she heard the reassurances roughly once every thirty seconds – or 120 times – prompting her to descend into this explicit rant.

“Fuck me, just let me fucking listen the music I don’t care that my call is important to this stupid company or ‘did you know we have blah blah blah’ – I DON’T FUCKING CARE!”

“If I’m going to hear music that sounds like it’s being played in a tin can, at least stop FUCKING INTERRUPTING IT.”

Elaine says that, and the track changeover pause which makes it sound like someone is coming to the phone, ‘drives her fucking batty.’

“Just put on some lo fi hip hop and let me play it on loud speaker while I do my work, please.”

“It’s like they’re deliberately trying to piss you off so you get off the phone.”

More to come.